Privacy Policy

Last updated: 2/2/2026

At Brandstorm, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.brandstorm.app and use our AI-powered marketing services.

🔒 Secure by Design

We use industry-standard encryption and security measures to protect your data.

🤖 AI Transparency

Your proprietary data is never used to train our public AI models without your explicit consent.

Information We May Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

Personal Data

When you register for an account, we may collect personally identifiable information, such as:

  • Identity Data: First name, last name, username, email address, phone number, or similar identifier.
  • Billing Data: Payment information (processed securely by our payment provider, Paddle). We do not store raw credit card numbers.
  • Profile Data: Preferences, and feedback.
  • Usage Data: Information about your use of the Service, websites and products, including the features you access and interact with.
  • Device Data: Information about your device, such as device type, operating system, and browser type.
  • Location Data: Information about your location, such as your IP address and approximate physical location.
  • AI Interactions: Information about your interactions with our AI services, including prompts, inputs, and generated content history.
  • Third-Party Data: Information collected from third-party services you connect to our Service, such as social media profiles, access tokens, posts, comments and other activity, and other user data approved by you at the time you connect to your social media accounts.
  • Analytics Data: Information collected through cookies and similar technologies, including website traffic, user behavior, and marketing campaign effectiveness.
  • Legal and Compliance Data: Information collected to comply with legal and regulatory requirements, including user identity verification and compliance with data protection laws.
  • Security Data: Information collected to protect our systems and prevent fraud, including authentication data and security logs.

Usage and Technical Data

We automatically collect certain information when you visit, use, or navigate the Service:

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features used, time spent, and clickstream data.
  • AI Interactions: Prompts, inputs, and generated content history to provide the service.

Third-Party Integrations

If you connect your account to third-party services (e.g., LinkedIn, Twitter, Instagram), we collect information necessary to enable the integration, such as:

  • Social media profile information (name, username, avatar).
  • Access tokens to publish content on your behalf.
  • Analytics data for posts generated and published through our platform.

How We Use Your Information

We use the collected information for the following purposes:

  • Service DeliveryTo provide, operate, and maintain our AI marketing tools.
  • AI GenerationTo process your inputs and generate marketing content.
  • PersonalizationTo understand your needs and improve our AI models and user experience.
  • CommunicationTo send you updates, security alerts, and support messages.
  • BillingTo process transactions and manage subscriptions.
  • Legal ComplianceTo comply with applicable laws and regulations.

Sharing Your Information

We do not sell personal data. We may share information we have collected about you in certain situations:

  • Service Providers: We may share data with third-party vendors (e.g., hosting, payment processing, AI providers like Google, OpenAI, Anthropic) who perform services for us. We share only the minimum data necessary to provide the service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities. We do not voluntarily provide customer data to government authorities. Where legally permitted, we may notify affected users before disclosure.
  • Third-Party Integrations: If you connect your account to third-party services (e.g., LinkedIn, Twitter, Instagram), we may share information necessary to enable the integration, such as your social media profile information, access tokens, and analytics data for posts generated and published through our platform.

International Data Transfers

Your information, including personal data, may be transferred to and processed in countries outside of your residence where our servers and third-party service providers are located. These countries may have data protection laws that are different from those in your jurisdiction.

By using the Service, you consent to the transfer of your information to countries outside of your country of residence. When transferring your data internationally, we rely on legally recognized transfer mechanisms, such as standard contractual clauses, to ensure adequate protection of your personal information.

AI and Data Usage

Our service utilizes Artificial Intelligence technologies. By using the service, you acknowledge that:

  • Your inputs are processed by AI models to generate output.
  • We do not use your specific proprietary data to train public foundation models without your consent.
  • We may use aggregated, anonymized usage data to improve our service performance.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Your Data Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your account and data ("Right to be Forgotten").
Portability: Request transfer of your data to another service.

To exercise these rights, please contact us at legal@brandstorm.app. We may request verification of your identity before fulfilling a request. We will respond to your request within 30 days, unless an extension is permitted by law.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations, unless a longer retention period is required or permitted by law.

  • Account data is retained while your account is active.
  • AI interaction data is retained to provide service continuity and auditability, and may be anonymized or deleted upon account closure.
  • Billing and transaction records are retained as required by tax and financial regulations.
  • Security logs may be retained for a limited period to ensure platform integrity and fraud prevention.

Upon account deletion, personal data is deleted or anonymized unless retention is required by law

Children's Privacy

Our service is not intended for children under the age of 16 (or equivalent under applicable law). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary steps to remove such personal information from our records.

Third-Party Websites

The Application may contain links to or integrate with third-party applications, websites, and services of interest, including advertisements and external services, that are not affiliated with us. By using these integrations or links, you acknowledge and accept the third party's privacy policy and terms of service, and that any information you provide to these third parties cannot be controlled by us and is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may email us at legal@brandstorm.app.